Chris Yeh's workshop for StartX founders, written up for everyone who couldn't be in the room. The principles, the slides, and three pitches he rebuilt live.
Workshop + live clinic, about an hourNotes by Labhesh Patel
The one ruleScene 1
A story is not one thing and then another.
It's one thing but another, because of a third.
And it only counts if the audience does something afterwards.
From the South Park principle, as Chris taught it
Scene 1 · Why now
Attention is the scarce thing now, not product
Chris opened with a poll: how many people have read a whole book, start to finish, in the last six months? Most hands went up. That room was the exception. Most audiences now live in feeds where anything that doesn't land in three seconds is gone.
So you can't open with pages of facts. You have to make people care first. Caring is what earns you the chance to share the facts.
He tied it to what he's seeing while writing the sequel to Blitzscaling with Reid Hoffman (working title: Blitzscaling and AI). Building products used to be the hard part of Silicon Valley. It's still hard, but far more products now reach the market, and the amount of attention available hasn't grown. People say go-to-market is the new moat. Chris isn't sure it's a moat. He thinks it may just be a necessity.
3 secto catch someone in a feed before they're gone
7×internet time ran seven times faster than normal time; AI time runs seven times faster again
49 yrsof progress per calendar year. Each week in AI feels like a year in 1991
Does the story change as the company grows?
The core story stays the same: you're getting people excited about the change you're going to make in the world. Traction and evidence get added to it as you go. Chris's dry aside: once a company has enough traction, you could be a terrible storyteller and it wouldn't matter. "But it takes a long time to get to that point."
Why listen to Chris on this
He studied it: one of his Stanford degrees is English literature with a focus on creative writing, where he learned the Freytag pyramid, stakes, and conflict. He did four years of improv at Stanford, which he calls some of the best training an entrepreneur can get because it teaches you to handle whatever happens in the moment. When D. E. Shaw asked for a writing sample, everyone else sent essays. He sent short stories and poems he'd published. His first boss said that was part of why they hired him, and why the signing bonus was bigger than usual. He also won $100,000 on season one of Fox's Mental Samurai.
Today he writes books, gives talks, and runs Blitzscaling Ventures, where he has to raise money from LPs with a pitch that goes: lock up your money for ten years, ninety percent of the companies will fail. "Difficult story to tell."
Slide · recreated from the sessionStorytelling in my life
Where storytelling showed up for Chris
Academic study: English literature and creative writing, Stanford
Improv comedy: four years, college comedy festivals
First job: short stories as the writing sample at D. E. Shaw
Entrepreneurship: multiple companies, tens of millions raised
Professional storyteller: books, talks, and a venture fund
"The story will help you get started. It will help get people on board. It will not guarantee that you succeed. What you're trying to do is hard."Chris Yeh, on the limits of storytelling
Scene 2 · The anatomy
What makes something a story
Chris put a sentence on the screen and asked whether it was a story. A few hands went up. Trick question: it isn't. Then he added a few words, and everyone could feel the difference. The first version reads like a newspaper headline. The second puts you in it.
Try itIs this a story?
The king died. And then the queen died.
Just what happened. No images, no feeling.
Storytelling is not about conveying facts. It's about evoking emotions that make your facts more compelling.
The South Park principle
Chris's favorite storytellers are the creators of South Park, who sold the streaming rights to their back catalog for $500 million. Early on, when the network didn't want to pay them more, it offered them the online rights instead. "How much could that possibly be worth?" Five hundred million dollars, as it turned out.
Their rule: if the beats of your story are joined by "and then," you don't have a story yet. You have a list of events. What makes it a story are the buts and the becauses. Those carry cause and consequence, and cause and consequence are how people make sense of the world.
Slide · recreatedThe South Park principle
"And then"
"But" or "Because"
The Pixar formula
It isn't an official Pixar document. People reverse-engineered it from Pixar films, and Pixar is the best storytelling organization on the planet. It starts from the status quo, adds an inciting incident, chains consequences with "because," and lands on a meaning.
Slide · recreatedThe Pixar formula
The Toy Story version shows the shape. The Uber version shows it works for a company. Chris's Uber driver that morning had a basket in the back with Tylenol, mouthwash, and floss picks, all free. Compare that with a cab that might not come and smelled of smoke. You wouldn't pitch Uber in exactly these words, he said, but the elements are what make the business easy to explain to customers, investors, the press, and the people you want to hire.
A story's job is to persuade. It exists to get someone to do something. If they do it, the story was good. If they don't, it doesn't matter how beautiful it was.
Slide · recreatedRichard Powers
"The best arguments in the world won't change a single person's mind.
The only thing that can do that is a good story."
Chris pointed to Barack Obama as the political example: he didn't just tell stories well, he embodied one and made people feel part of it. "If it can work for Barack Obama, it can work for you."
Because the audience is the judge, the quality of a story depends on who's hearing it. Most founders prepare the wrong thing: what they'll say, how they'll stand, how they'll gesture. Chris once taught public speaking to a Stanford student who was convinced his talk needed a dramatic pause to take a sip of water. "They don't care whether you drink the water. Think about what your audience cares about."
Slide · recreatedKnow your audience
"When dealing with people, let us remember we are not dealing with creatures of logic. We are dealing with creatures of emotion."
Dale Carnegie, How to Win Friends and Influence People. (Chris added the Mr. Spock.)
What do they care about?
What are they trying to accomplish?
How does what you do help them get there?
They don't care what you do. They care what you can do to make their life better. And the way to find out is research, which often just means asking. A shocking number of founders walk into a pitch without asking in advance, "What are you looking for?" because they're nervous. Then tie what you do to the thing the person across the table cares about.
Scene 4 · The one weird trick
The detective story trick
"If you take anything away, take this one weird trick away." Most pitches run in chronological order: here's the problem, here's the solution, here's the success. It's logical and it's easy to follow. It also has no dramatic tension.
Movies don't run in real time. They use flashbacks and jump around to build tension and release it. A pitch can do the same with one change: after the problem, jump straight to what success looks like. Now the audience is asking the question you want them asking. How is this going to happen? When you reveal the solution, it lands like the end of a detective story, when every piece clicks into place.
Slides · recreatedThe usual order → the detective story trick
Beat
Problem
The mess the audience recognizes.
Beat
Solution
What you built and how it works.
Beat
Success
The better world once it's solved.
Chronological. Where is the dramatic tension?
ThenWho you are
ThenProof points
ThenThe ask
Chris's live example: Essential, an AI-first PEO
He demonstrated it with Essential, a portfolio company that is an AI-first professional employer organization. Notice the order. The mechanism comes last.
Problem→ Success → Solution
Problem. Health insurance is a mess. Nobody likes it, everybody needs it, and it's hard to get as an individual or a small business. But you need it to hire the best people.
Success. What if you could offer benefits at a much lower cost and compete with the biggest companies for talent? Or, on your own, get the same coverage at the same price they get?
(The room: "Yes.")
Solution. We can do it because we're built from the ground up as an AI-first PEO. We don't retrofit a decades-old incumbent, so the paperwork is cheap and automatic, and you still talk to a human.
Then the follow-up, and the part people forget
Once the story lands, the audience is inclined to believe you. Now they need to be comfortable. That's where evidence comes in: who you are, your proof points. Then the most important step, the ask. "I'm looking to raise $2 million." "I'd like to sign you as a customer." It is shocking, Chris said, how often founders pitch and never ask for what they want.
Do the vision of a better world first, so they can almost see it and taste it. Then the solution. Then the facts that back it up.
Scene 5 · Rehearsal
How to get good: practice on people
Chris wasn't born a storyteller. He's been practicing for 35 years. You can get there much faster with deliberate practice, but only if you practice the right way.
Slide · recreatedBecoming a good storyteller
Practice.
On customers? No.
On investors? No.
In the mirror? Definitely not.
The mirror is a movie trope. Directors love the shot. It doesn't work. The ideal, Chris joked, would be the Nathan Fielder method from The Rehearsal: rent a warehouse, rebuild the VC's boardroom, hire actors who look like the partners, brief them on how those partners react, and rehearse until it's perfect. That would work. You don't need it.
Slide · recreatedRapid prototyping for pitches
"To maximize the rate of learning, minimize the time it takes you to try things."
Tom Chi, Google X
Practice with whoever is willing to play the audience. Don't wait for the perfect setting.
It has to be a human. "It can't be your dog. Your dog's not judgmental." Even a friend's face shows you when something isn't landing, and that tension is exactly what you need to learn to work through before the real meeting.
Scene 6 · The clinic
Three founders pitched. Chris pitched them back.
After a fifteen-minute breakout where everyone told their startup's story in groups of three, Chris offered a "special surprise": volunteer, pitch your company, and he'd immediately pitch the same company back using every trick he knows.
His advice before the first volunteer: record it. "I used to feel sheepish. I've got no shame now. People always regret it if they don't record it."
The value is in the difference between the two versions. For each pitch below, the founder's version is summarized, Chris's version is lightly edited from the recording, and the margin notes name what he changed.
What the room said
Before the re-pitches, Chris asked a couple of people what the breakout was like.
"Everybody has their own strong suit. Some people are more empathetic when they tell their stories. Some are a lot more firm. It's interesting to see the different colors of other founders. What I liked best today was how concise the story was. That isn't common."Jay, founder
"We'd never met. A lot of the time it was mostly numbers. But I wanted to know who they are as a person and what they're building it for. The emotional storytelling was the best part."Sean, founder
"Storytelling is great. Building an incredible product to build the story around is the harder part."Chris Yeh, closing the clinic
Your turn · The kit
Write your company into the formula
This is the exercise the room did, minus the room. Fill in each beat for your own company. The example is Chris's Uber story; replace it with yours. What you type stays in your browser.
Your story ExamplePixar formula
Now flip it into a pitch
Take your story and reorder it with the detective trick. Open with the status quo and the pain (your "every day" and "but one day"). Jump to the "until finally." Only then reveal what you built. Close with who you are, two or three proof points, and the ask.
Then run Chris's breakout
The card · Recap
Everything on one card
Chris's closing slide, the five things to keep.
Slide · recreatedPutting it all together
A story is the best way to explain your company, to investors, employees, and customers.
The purpose of the story is to persuade your audience to do something.
So understand your audience: ask what they care about, and listen for what they don't say.
Use dramatic tension: the vision of a better world first, then the solution, then the facts.